Re: Trigger or filter attribute - new value is empty or is not empty

Anonymous
Not applicable

Trigger or filter attribute - new value is empty or is not empty

Not sure if anyone else is having this issue. When adding triggers or filters to a Smart List and selecting a constraint of "New Value" and 'is empty" or "not empty" the field does not disappear. E.g. when adding a Data Value Changes trigger of "Email Address" and "New Value" to "Is Empty" we cannot save the Smart List as the Enter Email field does not disappear (it normally does when "Is Empty" or "Is not empty" is selected).

Help!

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2 REPLIES 2
Kenny_Elkington
Marketo Employee

Re: Trigger or filter attribute - new value is empty or is not empty

Hey Kevin,

Please try dragging a new instance of the Data Value Changes trigger into your smart list, and try this with the new one.  If this doesn't work for you, please contact support.
Anonymous
Not applicable

Re: Trigger or filter attribute - new value is empty or is not empty

Hi Kenny,

Thank you for your reply. It still doesn't work unfortunately.

We have contacted support.