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How to Precheck checkbox I already checked off?

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Danielle_Wong
Level 8 - Community Advisor

How to Precheck checkbox I already checked off?

Here is an example landing page I have with a subscription form I'm testing. I previously subscribed to the product information and updates, but how do I get it to show that I did by pre-checking the box?

Thank you

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SanfordWhiteman
Level 10 - Community Moderator

Re: How to Precheck checkbox I already checked off?

Ensure that Pre-Fill is enabled, both for the field and LP and globally in your instance.

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3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: How to Precheck checkbox I already checked off?

Ensure that Pre-Fill is enabled, both for the field and LP and globally in your instance.

Josh_Hill13
Level 10 - Champion Alumni

Re: How to Precheck checkbox I already checked off?

You need the Form to use Pre-fill.

Danielle_Wong
Level 8 - Community Advisor

Re: How to Precheck checkbox I already checked off?

Thank you both for the quick help!

Turns out the prefill wasn't enabled in my instance. It was enabled on all my form fields and the LP too.