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Re: Do smartlist with email used by Email Program type

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Thibault
Level 1

Do smartlist with email used by Email Program type

Hi everybody, 

 

I want to add all people was delivered different email in a same list. 

I created smart campaign with  a smart list and is this smart list I add "was delivered email" filter. 

Everything is ok except for one of my emails, sent by Email Program. 

Filter in my smartlist doesn't show this email. 

Why I cannot show email from Email Program in filter ? 

How I can show it ? 

 

Thanks a lot for your help, 

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SanfordWhiteman
Level 10 - Community Moderator

Re: Do smartlist with email used by Email Program type


If the email is being used in an A/B test then it will not show up in the filters or reporting. 

This is simply not true. An email used in a concluded AB Test can be used an Email Was Delivered filter, including the Test Variant constraint.

2021-03-18 17_56_33-Marketo _ Was Sent AB • Database.png

 

 

 

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8 REPLIES 8
SanfordWhiteman
Level 10 - Community Moderator

Re: Do smartlist with email used by Email Program type

Are you sure that's the distinguishing factor? How long ago was the email sent?
Thibault
Level 1

Re: Do smartlist with email used by Email Program type

Hi @SanfordWhiteman , I don't know if there is distinguishing factor but I don't know why i don't find email in filters.

Email sent 3 days ago.

It was AB testing email. 

Vinay_Kumar
Level 9 - Community Advisor

Re: Do smartlist with email used by Email Program type

@Thibault, If the email is being used in an A/B test then it will not show up in the filters or reporting. 

SanfordWhiteman
Level 10 - Community Moderator

Re: Do smartlist with email used by Email Program type


If the email is being used in an A/B test then it will not show up in the filters or reporting. 

This is simply not true. An email used in a concluded AB Test can be used an Email Was Delivered filter, including the Test Variant constraint.

2021-03-18 17_56_33-Marketo _ Was Sent AB • Database.png

 

 

 

Vinay_Kumar
Level 9 - Community Advisor

Re: Do smartlist with email used by Email Program type

@SanfordWhiteman, Thanks for correcting me.

This is a subject line test. What if I am testing two different emails? Should I use Program Name.Whole Email Test?

SanfordWhiteman
Level 10 - Community Moderator

Re: Do smartlist with email used by Email Program type


This is a subject line test. What if I am testing two different emails? Should I use Program Name.Whole Email Test?


".Whole Emails Test" with an "s" but yes.

Vinay_Kumar
Level 9 - Community Advisor

Re: Do smartlist with email used by Email Program type

Thanks @SanfordWhiteman 

Thibault
Level 1

Re: Do smartlist with email used by Email Program type

Thanks a lot for your help. 

I need all I want to resolve my problem. 

 

Best regards, 

 

Thibault