Can tags be used in RCA reports?

Anonymous · ‎10-18-2013

We are preparing to setup tags in order to report on different messaging and products. Does anyone know if tags can be used in RCA reports?

Anonymous · ‎10-20-2013

Hi Michelle-
Yes, program tags can absolutely be brought in to use in RCA - we have a matrix setup like you describe and the tags can act as filters for how you show the data or what is even included in a specific report.

thanks,
Brigid

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Anonymous · ‎10-21-2013

Thanks Brigid! That's what I had initially thought, but just wanted to double check with someone!

Anonymous · ‎10-20-2013

Hi Michelle-
Yes, program tags can absolutely be brought in to use in RCA - we have a matrix setup like you describe and the tags can act as filters for how you show the data or what is even included in a specific report.

thanks,
Brigid

Anonymous · ‎10-18-2013

In particular, I would like to be able to use the program opportunity analysis report to identify which programs based on different messages and products are generating the most ROI.