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Marketo University - Ouch! 500 Error - who can help?

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Anonymous
Not applicable

Marketo University - Ouch! 500 Error - who can help?

Hi,

I can successfully log into marketo, however when I try to

enter the Marketo University via
https://learn.marketo.com , I get the following error message:

Ouch! 500 Error Something went wrong. We monitor this sort of thing, but if you are an authorized support contact you should create a
support ticket. We will figure it out together.

Can you please assist?

Thank you

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Gerard_Donnell4
Level 10

Re: Marketo University - Ouch! 500 Error - who can help?

I was able to login fine.  Have you tried in private browser mode, in a different browser, on a different machine?

If its happening to you after that I would say its an issue with your account rather than a link and you will need to get Marketo to check your settings.

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5 REPLIES 5
Gerard_Donnell4
Level 10

Re: Marketo University - Ouch! 500 Error - who can help?

Anonymous
Not applicable

Re: Marketo University - Ouch! 500 Error - who can help?

The error appears after the login page.

Once I click 'login'

Gerard_Donnell4
Level 10

Re: Marketo University - Ouch! 500 Error - who can help?

I was able to login fine.  Have you tried in private browser mode, in a different browser, on a different machine?

If its happening to you after that I would say its an issue with your account rather than a link and you will need to get Marketo to check your settings.

Anonymous
Not applicable

Re: Marketo University - Ouch! 500 Error - who can help?

Thank you.

The problem was with Internet Explorer. It worked on both Chrome and FireFox

Gerard_Donnell4
Level 10

Re: Marketo University - Ouch! 500 Error - who can help?

Great, glad you got it sorted.