The sync is in progress. Please do not do anything today as it takes times... We are monitoring it at corporate and will ask you tomorrow to check if there are thinks which are weird...
The sync is finished! Could you please look at your lead database and check that everything is normal? (Number of leads, countries, markets, ....)
Thanks for your feedback.
I'm not able to merge duplicates. When I select two leads/contacts that are duplicated and hit "merge leads" link, all I get is a pop-up screen that says "0 leads selected to merge".
Hi Lea Prosenica, we had asked questions around this "Merge" device to Sylvain from SunTseu and I remember he answered "if you can't do it in Salesforce, you can't do it in Marketo" --> typically I do not think you can merge a lead with a contact if that's what you were trying to do. Hope this helps
This is not the case here. The example in the sceenshot is specifically two leads (not a lead and a contact) and yes, I could merge them in Salesforce but Marketo is not allowing such action.
Sorry Girsl, I always have the same problem with leads merge, I cannot solve the problem and clean the DB!!!
Coud you please help me?
thanks a lot