We would like to inform our sales people about customers who have opened and/or clicked on the campaign email.
However, we can only read the customers' contacts list but we cannot export the list.
How could I give the information to the sales in order for them to follow-up with their customers?
Could you send us the report?
Thanks for your feedback.
The French Marketing Team
I have the same issue! In particular the report I receive is only for customers and not for prospects.
Thanks a lot
I checked in Marketo and you should have received clients report and prospect report. These 2 reports was sent to your address email on October 1st at 4:31am and 4:33am.
Yes indeed, but we also need the names of the prospects and customers who have openend and/or clicked in the email in order to warn our sales managers.
You have access to the names in the Lead Database:
For the export, we will get back to you as soon as possible.
Thank you Chloé, that's why I really need the Excel file; otherwise, I cannot inform the sales persons.