Hello everyone,
We reviewed the content of the interesting moments regarding bounced emails. The objective is to give you more information and help you to understand why a person did not receive our email.
Interesting moments will be displayed in Marketo Sales Insight section in Salesforce.
- Hard bounced due to invalid email address => “Email: Email invalid - Bounced from {{email subject}}”
- Hard bounced due to spam trap => “Email: Spam blocked - Bounced from {{email subject}}”
- Soft bounced due to full maibox, timeout, admin failure, …. => “Email: Soft bounced from {{email subject}}”
Please find also attached a quick guide about hard & soft bounces in Marketo.
If you have any questions, please feel free to ask.
Thanks,
The Marketo Team
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