Lead active/inactive status sync with SFDC

[Stella_Zamprogn]

Hi all,

I have a big issue to manage, I am afraid but there is a lack of synconisation between Marketo and SFDC when we put inactive leads in SFDC.

It happens that lead made inactive in SFDC in June - for istance - are involved in marketo actions in september! It happens to someone else?

I have the same problem for bounce management: see the lead below who is inside my list bounced back but he was put inactive in SFDC in July the 27

Thanks a lot

Stella

[Chloe_Gamet · Accepted solution]

Hi Stella,

I checked the activity log of Oscar Bandini, and he was added to the Mittel Moda 2016 target list (list import on September 2nd). So he was created once again in Marketo as a new lead.

https://app-lon04.marketo.com/leadDatabase/loadLeadDetail?leadId=2289565

Thanks.
Chloé