Hello Marketo team,
I’m checking the smart list of the campaign below and I have 2 persons with company “Lectra”, but they are from “Jadifex”.
Can you please help me? I'm doing some mistake.....
Program: EB.1806.PT.CP.Value campaign_Preventive Maintenance
Thank you,
Susana
Solved! Go to Solution.
Hi Susana,
Adelino Matos filled out the form to register to your event and he put "Lectra" instead of his company name. That's why the value has been updated in Marketo. But it couldn't be updated in SFDC because it's a contact attached to an existing account and Marketo do not have the authorization to overwrite data on a account.
I will correct the data in Marketo.
Have a nice day,
Chloé
Hi Susana,
Adelino Matos filled out the form to register to your event and he put "Lectra" instead of his company name. That's why the value has been updated in Marketo. But it couldn't be updated in SFDC because it's a contact attached to an existing account and Marketo do not have the authorization to overwrite data on a account.
I will correct the data in Marketo.
Have a nice day,
Chloé
Hi Chloé, Thank you for the help!!
Hi again Chloé,
Just want to let you know that tomorrow morning Diane will help me with the send out of this campaign.
Thanks,
Susana
Hi Susana,
Ok. I've corrected the data in Marketo.
Have a nice day,
Chloé
You're great! Have nice day too!