Issue
Are Smart List filters that accept text values case-sensitive (e.g. First Name, Last Name)?
Solution
Smart list filters are NOT case-sensitive. For example:
- If you use the smart list filter 'First Name is John', it will return leads with First Name 'John' or 'john' with a lower case 'j'
- Vice versa: If you use the smart list filter 'First Name is john', it will return leads with First Name 'john' or 'John' with an upper case 'j'
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