Outlook Add-in Unique Tracking for Multiple Recipients

0 Likes

Outlook Add-in Unique Tracking for Multiple Recipients

The Outlook Marketo Add-in will only track the interactions for the first recipient and additional recipients' actions are associated with the first contact. If an email has two recipients, Recipient 2 opens an email/link, that interaction is inaccurately logged with the Recipient 1.

 

the Marketo outlook add-in should be improved to provide unique tracking for each email recipient. This allows accurate reporting on client/prospects engagement.