Re: 'Fail to retrieve sObject' and 'sync to marketo'

Darshil_Shah1
Level 10 - Community Advisor

Re: 'Fail to retrieve sObject' and 'sync to marketo'

I couldn't see a reason why the new record would have SFDC ID populated w/o any successful Sync to SFDC activity, and what's more strange that this ID doesn't correspond to any record in the SFDC (I'd think that you and Marketo sync user may not have access to that record in SFDC, but that still doesn't explain how the SFDC ID got on the person in Marketo in first place).

Best,
Darshil
dealpathnoah
Level 2

Re: 'Fail to retrieve sObject' and 'sync to marketo'

Thanks Darshil! 

I'll pass it over to support from here. Thanks for all your help here! 

SanfordWhiteman
Level 10 - Community Moderator

Re: 'Fail to retrieve sObject' and 'sync to marketo'


IMO, it isn't new (at least to me) that a new lead isn't immediately searchable in the All People SL (it takes a while for indexing I believe). I think until you're able to find  lead in the All People SL with correct name and email, it should be fine.

Definitely not new, this a longstanding reality.