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If you are seeing someone viewing your email over and over again in your Live Feed, this could mean that they forwarded the email along to additional recipients. This is most likely the case if you notice the location start to change for these views.
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This Sales Beat tab will be your resource into all recent team activity including updates when a team member closes a deal , when a team member shares a template with you , or when a team member shares a group with you . Always be in the loop with what each team member is doing and sharing with you!
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Once you set a task from either your emailing client or toutapp.com, this task will appear in the Tasks tab on your Live Feed. This is meant to serve as a checklist so that you can go in each day and check off a reminder once it is completed. Simply check the box next to the task and we will cross out this task!
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So you have all of this great tracking data, now what? Use the Live Feed to your advantage to tailor your emailing followup. If you select the drop down arrow next to the recipients name in the Live Feed, this will expand this view so that you can take actionable steps to follow up. What we offer: Call - We allow you to call a recipient right from the Live Feed and we will automatically pull in their number and your number to conference you in! Email - We allow you to send an email from the Live Feed and this will take you to the Conversations page on toutapp.com where you can compose that followup email. CRM - We allow you to easily get routed to your recipients contact page in your CRM to update your activity in your CRM.
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Here's three possibilities for what may have happened: If your recipient was logged into the wireless network for a company that has its IT headquarters in another city or country, we'd log that location rather than their current locale. If your email was forwarded or opened by someone in the CC or BCC field, we'll try to accurately display the location of those people. Copying and pasting the content of an email that was Touted into another email sent through Tout copies its tracking code. This causes all your recipients' tracking to get aggregated. We recommend creating templates rather than copy-pasting. Overall, we'll determine locations as accurately as we can based on IP tracking, but this isn't an exact science .
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This [Team] View in the Live Feed means that someone on your team plan viewed your email. For additional information about these Live Feed icons click here.
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