Toutapp Documents

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If you have already paid for your account you may have signed in with a different email address. Make sure you are signing in with the email address associated with your Billing (make sure it's your company vs. personal). If you are having trouble getting out of the billing page, try clearing your cache/history to get signed out, and then sign back in with the other email address.
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Is it an option for you to use Chrome instead of Safari/Firefox? Tout is not currently optimized for these browsers. This is something our product team is aware of and hoping to add in the future, but in the meantime, I would suggest using Chrome as that is the browser that Tout is built for.
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You may have signed in with the wrong email address and created a new account. Make sure you are signing in with the email address you configured your account with originally (make sure it's your company vs. personal). If you are having trouble getting out of the billing page, try clearing your cache/history to get signed out, and then sign back in with the other email address.
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If a contact is on a campaign, or if the contact is owned by someone else on the team you will not be able to delete a contact. If they are on a campaign, first remove them from the campaign and then you can delete them.  If they are owned by a team member, you will need to ask them to either un-share the group they are on, or delete them from their own account.
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You can read more about our privacy policy here .
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You can read about our terms of service here .
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