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In order to set up a custom SMTP server as an alternate delivery channel, ToutApp does require that you utilize some form of authentication for security purposes. You can set up any SMTP server on your SMTP configuration page. To set up an Office365 SMTP server, Microsoft recommends the following configuration: SMTP Server - smtp.office365.com Server Port - Port 587 - Secured Authentication Method - Login (SSL/TLS) Username or Login - your Office365 email address Password - your Office365 email password Your Domain - leave blank If you are still having issues setting up your SMTP server, you will want to partner with your Exchange Admin to ensure the right credentials are being used. Note: When sending through your Office365 SMTP, Microsoft imposes a limit of 30 messages sent per minute , and a limit of 10,000 recipients per day. Additionally, each member of your team who wishes to send their emails through their Office365 SMTP server will need to set this up with their own email address and password in their ToutApp settings. Checking the box for the setting 'Make this deliverability channel to all my team members' will not work for this configuration, in accordance with Microsoft's Office365 account policies. Related Articles What Is A SMTP Server?​ Checking 'Make this deliverability channel to all my team members'​
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We give you the option to configure your emails so that they can be delivered through your own custom SMTP server. This way you can control the deliverability of the emails that you are sending. Here's how to get started with SMTP: 1. Navigate to our SMTP set up page from Settings 2. Enter the required information. Ask your company's IT administrator if you have questions about what to enter here. 3. If you’re on a Team plan and see the option to Send all Tout emails in my team through this server connection, you can decide if you’d like to roll this out for just yourself or for everyone on your team. (We do not support this feature for Office 365 SMTP Integration.) 4. Choose Authenticate and Save. ToutApp will now deliver all emails through your server. If you're running into errors setting up SMTP, try changing your port number . If that doesn't work, you can always contact us at team@toutapp.com for extra help. Note: Because every SMTP portal is different, we do not have access to these SMTP credentials. If you are unsure of what goes in each field, we recommend reaching out to your SMTP provider. Though we do support custom SMTP servers, we do not support custom SMTPs that are designed to route through integrations that ToutApp does not sync with. (Anything besides Gmail, Outlook, or OWA at this time)
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When sending emails through ToutApp, it is important to configure your emails to send through the appropriate email server. We offer you three options for delivery channels when sending your email. You can have your emails sent through: ToutApp email servers Gmail servers Your custom SMTP​ server To make sure that your emails are getting routed through the correct delivery channel, check here: ToutApp Settings - Email Delivery Channels This will also be the setting you will want to check on toutapp.com to change your delivery channel.
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Click Settings page on toutapp.com Click Email Client Pick the email client that applies to you and click Download Outlook: The ToutApp add-in is compatible with PCs running Windows 7 and above, using Outlook versions 2007-2016.
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Individual ToutApp users can set up Exchange Reply Tracking from the settings area of ToutApp. Make sure your Exchange Admin has reviewed our ERT Admin Guide. If they have not reviewed the guide you may run into some issues while trying to connect to exchange. Requirements Auto-discover is enabled Credentials: Exchange UPN and Password Setup 1) Go to www.toutapp.com/next#settings/exchange_settings 2) Enter your Outlook/Exchange UPN (user principal name). This is usually the same as your email address, but if you are having issues connecting you will want to confirm your UPN with your Exchange Admin. 3) Enter your Exchange password NOTE: ToutApp may ask for your service URL when setting it up. Click here to find out more about your service URL.
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Click Settings page in toutapp.com Click Email Tracking > Connect Click the green button Connect to Google You will be prompted to give permissions from Google, click Allow Once you are connected you have the option to sync your address book from gmail into Tout and to Send Compliance. This means you save a copy of all sent emails in your gmail sent folder so you can keep better track of your correspondence in toutapp.com and gmail.        Note: Sync Google Calendar events to Salesforce is only available for our Enterprise customers
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INSTALLING FOR OUTLOOK FOR MAC 1) Navigate to your application Outlook on your Mac 2) From here, click on the “Store” button in the header (far right - next to “Send and Receive”). If you do NOT have a ‘store’ button - you are not on the latest version of Outlook for Mac. Don’t fret! Follow these steps to get updated: Go to the Help button (in the very top navigation, to the right of “Outlook”) Choose “Check for Updates” in the drop-down menu Update to the latest version of Outlook and come back to these steps once you’re done 🙂 3) Then, Click on the grey text that says “Click here to add a Custom add-in” 4) Then, choose to “Add from URL” 5. Paste this URL - http://tout-apps.s3.amazonaws.com/owa/manifest.xml 6) Once you’ve followed the install steps, you’ll need to close Outlook and re-open it. 7) Then, You’ll see two new Tout buttons at the top of your Outlook client 😎 Click on the “Tout Panel” to Sign in to Tout 9) You’ll also be prompted to set up “ERT” - this will allow you to capture replies on your emails and get notified when a prospect replies via the Live Feed 10) To do this, insert your BUSINESS EMAIL and BUSINESS PASSWORD in Tout 11) Now, you’re all set! IF YOU’RE MORE OF A VISUAL PERSON, CHECK OUT THE INSTALLATION VIDEO: https://toutapp-1.wistia.com/medias/t987cf9pot
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Simply put, an SMTP server is a machine, or collection of machines, whose primary purpose is to send, receive, and/or relay messages between email senders and receivers. An SMTP server will have an address, or addresses, that can be set by the mail client or application that you are using, generally formatted as smtp.serveraddress.com. Most server names are written in the form "smtp.domain.com" or "mail.domain.com": for instance, a Gmail account will refer to smtp.gmail.com. But that's not a unified rule, so you should pay attention and get the right SMTP parameters. Remember anyway that only a professional SMTP server will guarantee that all your emails will be correctly delivered. Generally speaking, free outgoing servers like the ones associated to Gmail or Hotmail are not designed for mass email sending. So if you're putting up a newseltter campaign or simply don't want to get any of your messages lost, you should switch to a dedicated outgoing server. More Information: Sendgrid: What is an SMTP Server?
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