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When setting up an SMTP server a Master Admin will have the ability to Make this deliverability channel available to all my team members. With the same deliverability method you will only need to punch in your SMTP credentials, and all users will be ready to start sending emails with your own SMTP server. Before checking this box you will want to check with your SMTP provider to see if the same credentials can be used for multiple users. Services like Gmail SMTP and Outlook SMTP do not allow you to establish multiple connections with the same credentials. If you would like to get your users set up with either of these you will want to have each user input their SMTP settings and login credentials on the SMTP configure page. Related Articles How Do I Set Up My Outlook365 SMTP Server With Tout?​
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Before we can activate your trial we want to ensure we can confirm your identity and determine your eligibility to use ToutApp. Could you continue through this form to provide us with some additional information?
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To change your delivery channel, open up your email delivery channels Setting: https://toutapp.com/next#identities/delivery-channels . Click into the dropdown on the right and select your server.
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Enterprise subscriptions now have two Admin types, ‘Master Admin’ and ‘Team Admin’. When anyone is made an admin, Master or Team, they receive an email notification letting them know what this means to them. Master Admin: Has access to everything, including all aspects of the subscription Can add more seats to their subscription Can give/revoke Master Admin access Can give/revoke Team Admin access Can invite new users The only admin who can delete users Can create/delete Teams Can add/remove users to all Teams Can share/unshare all shared templates with all Teams Can share/unshare all shared groups with all Teams Can see ‘Me’ analytics for all reps Team Admin: Has limited access within the bounds of the subscription Can give/revoke Team Admin status Can be admins of multiple Teams Can be an admin of one Team(s) and a user of another Team(s) Can invite new users Cannot delete users, but can request a user’s deletion (sends an email to Master Admin with request) Can add/remove users to their Team(s) Can share/unshare templates with the Team(s) they have admin access to Can share/unshare groups with the Team(s) they have admin access to Can see ‘Me’ analytics for any rep who is on a Team they manage Learn more about Non-Admin permissions here.
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To set this up, simply select the checkbox on the right side of the campaign that says "Skip Weekends." This will ensure that you don't have any emails or tasks being scheduled for the weekends and you can follow up in an efficient manner.
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You will want to make sure that your emails meet the following requirements so that your prospect's replies are tracked. Connection with your email server.  You can set up with Gmail or Outlook. Subject Lines must match, any changes to the subject will prevent it from being picked up as a reply They have to reply from the email address you sent the email to, or from a permutation of their first/last name and domain. Learn more about these requirements here.
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When you are sending a Campaign - you have two options on how your emails get created in Tout: Automatically Manually The first option is an "Automatic" email. These emails go out at a specified time and are scheduled and delivered via Tout without you having to lift a finger. The second option is a "Manual" email. A manual email is an email that gets generated in your task list in ToutApp.com for you to send on your own. This email gets generated as a task, so you can be more strategic in your outreach by making sure that you take the time to personalize and edit this email before it lands in your prospect's inbox.
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