wrong status

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Level 1

wrong status

I created an email campaign but now the member status (i.e, sent, opened email, etc.) only has the option to select member or influenced. Any idea on how to fix this?

2 REPLIES 2
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Re: wrong status

In your admin section, you will see the Tags option. Within there, you will have a channel called "Email Send," which should look like it does below. Perhaps the email campaign you have created has a different channel than Email Send. Would you check that on your program?

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Level 5

Re: wrong status

In addition to the Brayn's comment make sure to update the status in Salesforce campaign too, if you are adding these leads to any specific campaign. Else it can be added as a default status sent

"Provided you have any specific status to show in Salesforce"