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what devices our emails are being opened on?

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Jessica_Korn
Level 3

what devices our emails are being opened on?

Hi - how can I pull out the stats on what devices our emails are being opened on? i.e. Email client, mobile etc?

I'm building a new email template, and wanted to get a sense of what the majority of my leads were using to opening my emails.

Building a smart list doesn't let me see the breakdown.

Thanks!

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Devraj_Grewal
Level 10

Re: what devices our emails are being opened on?

Jess,

In a smart list, you can use the filter "Opened Email" and you have the constraints of "Is Mobile", "Device", "Platform", and "Browser" to choose from. You can build a smart list for each device you are interested in reporting on.

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Devraj_Grewal
Level 10

Re: what devices our emails are being opened on?

Jess,

In a smart list, you can use the filter "Opened Email" and you have the constraints of "Is Mobile", "Device", "Platform", and "Browser" to choose from. You can build a smart list for each device you are interested in reporting on.

View solution in original post

Jessica_Korn
Level 3

Re: what devices our emails are being opened on?

Thanks, Devraj, I think that'll work.

Joey_Forcelli1
Level 5

Re: what devices our emails are being opened on?

Hey Jess,

If your instance is setup with email insights you can pull this information easily. On the email insights report you can view your engagement metrics by device type or OS type.  You can find these filters under the "device type" drop down.

Hope this helps.