send email only to those not registered on a list

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Anonymous
Not applicable

send email only to those not registered on a list

We have sent an invite to register campaign email to an entire list
155 members of the list have now registered
How do I configure the Smart List to send a reminder email to only those on the list that have not registered yet. Is this right:

Screen Shot 2017-11-01 at 10.38.05 am.png

5 REPLIES 5
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Level 10 - Community Moderator

Re: send email only to those not registered on a list

Question should be moved to Products​... I (or someone else) will respond over there. There's a Move link at the right.

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Level 10 - Community Moderator

Re: send email only to those not registered on a list

Your SL describes the desired set of people accurately,* but this is really a better place for Program Statuses.

* Though it won't account for canceled registrations, if any.

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Anonymous
Not applicable

Re: send email only to those not registered on a list

Thanks Sanford

So this SL is good, but I should apply 'was not to engagement program' instead?

Unfortunately there is no means to cancel registration

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Level 10 - Community Moderator

Re: send email only to those not registered on a list

That would only apply if you're using EPs in the first place.

As with most tasks in Marketo, there can be multiple ways, both simple and complex, to manage webinars. Your way is firmly on the basic side, but within that approach you'll be getting the right people.

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Champion Moderator

Re: send email only to those not registered on a list

Agree with Sanford, you definitely want to use program statuses. Then you send to

Member of List = [List Name] and

Member of Program = False, Program = [Webinar Program], Status = Registered

But yes, the way you have it set up will work.

For webinar programs, we don't actually bother with a Declined status. When someone says they can't attend but want to get the recording, we just tell them that they'll automatically get the recording via email. However, for live events like roadshows and parties, I have a Declined program status. We don't send email reminders to those people or make reminder calls.