programmatic clone error

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Anonymous
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programmatic clone error

Every week our organization clones an email and uses the newly created clone to send out a weekly alert.  We do it this way so as to track analytics separately for each weeks alerts.  This process has been working for a couple of years up until December 15th 2017.  Since then the newly cloned email throws the following error when attempting to preview it.  Additionally the email does not send. I have looked at the data object returned after posting to the REST api (when cloning the email) and the object returns success->TRUE and all result looks correct.

Anyone else seen this error?  Thanks.

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4 REPLIES 4
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Re: programmatic clone error

Neil,

I have often seen this error and I usually just refresh the window/tab and it works. However your use case may be different. If refreshing does not work, then I would reach out to Support.

Anonymous
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Re: programmatic clone error

Thanks Devraj,

I did try refreshing the window to no avail.

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Level 4 - Champion Alumni

Re: programmatic clone error

I too see this error a lot - usually when I have multiple tabs open of Marketo!

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Anonymous
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Re: programmatic clone error

Thanks Lauren,

I don't think this is the issue here.