multiple Request Campaign API calls result in the same campaignRunId (?)

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Level 5

multiple Request Campaign API calls result in the same campaignRunId (?)

Wondering if anyone has run into this issue system behavior.

We have a few recurring campaigns (weekly, monthly) that are triggered from a Request Campaign API call w/replacement tokens. If someone is sent the email 2 times, it looks like the campaignRunId is the same. Looking further into it, it looks like all the API call based sends for a campaign will have the same campaignRunId.

This is giving me headache because I was planning on using campaignRunId with some other data points as a unique identifier for the send. It seems like the API sends would need to fallback on a date/time logic in these cases.

Anyone else run into this?

Some campaigns have been converted to work off a field update and that seems to generate unique campaignRunIds so if there's no fix for Request Campaign, will have to go that route.

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Level 10 - Community Moderator

Re: multiple Request Campaign API calls result in the same campaignRunId (?)

Do you see the same if you chain the API-based ​Request Campaign ​to a second Flow-based ​Request Campaign​? ​(Leaving aside that the temporary tokens will be lost for the moment.)

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Level 5

Re: multiple Request Campaign API calls result in the same campaignRunId (?)

Ran the tests on 2 records, results are below.  Results are not what I was expecting- the Flow Step Request Campaign has a similar system behavior of re-issuing the campaignRunId after it's generated.

API-based Request Campaign Call #1: This is the first person in the campaign, so it created a campaignRunId

runId-1.png

Flow Step-based Request Campaign #1: Incremented by 1, generated another campaignRunId

runId-2.png

API-based Request Campaign Call #2: re-used campaignRunId from 1st API call

runId-3.png

Flow Step-based Request Campaign #2: re-used campaignRunId from previous Request Campaign flow step

runId-4.png

API-based Request Campaign Call #3: Using a different test lead, re-issued original API-based campaignRunId

runId-5.png

Flow Step-based Request Campaign #3 Using a different test lead, re-issued flow step campaignRunId

runId-6.png

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Level 10 - Community Moderator

Re: multiple Request Campaign API calls result in the same campaignRunId (?)

Nice work as usual!

Hit me up via email and we can try some other things.

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Level 5

Re: multiple Request Campaign API calls result in the same campaignRunId (?)

Ok, will do!  Thanks for the help. 

I spot checked the campaigns that trigger on a data value change from the API and they also re-distribute the campaignRunId.  

Sort of surprised this isn't giving anyone else problems but to even notice you would need to have:

1. A recurring campaign triggered via API call

2. Extracted Bulk Data

3. Reports that leverage the extracted data (or try to at least)

Have one potential workaround, will send via email

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Level 5

Re: multiple Request Campaign API calls result in the same campaignRunId (?)

Results of running the test script: 

API-based send results:

runId-8-api.png

Flow step-based resuls:

runId-7-flow.png

The campaignRunId being recording in the activity log is the same that is being used at run-time