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adding new line in 'plain text' value of formula field

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adding new line in 'plain text' value of formula field

We have two formula fields that we use to generate different signatures based on various criteria. One formula field is for html emails, the other is for plain text emails.

One issue we have is that there doesn't seem to be a way to add a new line into the string we have for the value in each rule. If I recall correctly, "\n" didn't work.

Maybe I'm overlooking something, or is this just an unsupported feature at the moment?

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Level 10 - Community Moderator

Re: adding new line in 'plain text' value of formula field

You'd have to use the same approach as my line break token hack.

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Level 10 - Community Moderator

Re: adding new line in 'plain text' value of formula field

You'd have to use the same approach as my line break token hack.

View solution in original post

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Re: adding new line in 'plain text' value of formula field

hah! Funny coincidence.  I proposed this to my boss... He'd just got back from Sirius Decisions and was in a seminar that referenced your solution specifically for setting up alerts.

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Level 10 - Community Moderator

Re: adding new line in 'plain text' value of formula field

He'd just got back from Sirius Decisions and was in a seminar that referenced your solution specifically for setting up alerts.

Huh, wonder who that was?  Anyway, yes, that's the way.