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Will the "Change Owner" Flow Step Change Account Owner?

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Anonymous
Not applicable

Will the "Change Owner" Flow Step Change Account Owner?

Hello!

Background: We recently had Marketo open up the account field level edit access so that we can use Marketo to update fields on the SFDC Account object.

Goal: We want to run a clean up campaign to change the lead/contact owner from former employees to current ones.

Question: Since we have the account level edit open, will the "change owner" flow step change account owner as well? If so, how do we make sure we ONLY change lead/contact owner.

Thanks, everyone!

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Kenny_Elkington
Marketo Employee

Re: Will the "Change Owner" Flow Step Change Account Owner?

The change owner flow step will only change the lead/contact owner.  It isn't configured to change account owners.

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4 REPLIES 4
Kenny_Elkington
Marketo Employee

Re: Will the "Change Owner" Flow Step Change Account Owner?

The change owner flow step will only change the lead/contact owner.  It isn't configured to change account owners.

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Grégoire_Miche2
Level 10

Re: Will the "Change Owner" Flow Step Change Account Owner?

Hi Lia,

More broadly, Marketo cannot change any account data.

-Greg

Anonymous
Not applicable

Re: Will the "Change Owner" Flow Step Change Account Owner?

Thanks, Kenny! This still hold true even if Marketo opened up the account edit access for us, correct?

Kenny_Elkington
Marketo Employee

Re: Will the "Change Owner" Flow Step Change Account Owner?

Correct.  Change owner isn't a standard write operation, but a specific implementation, so this doesn't change how it works.