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Where do leads join nurture stream?

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Rachel_Breden
Level 2

Where do leads join nurture stream?

This might be a novice question, but where in a stream do leads join? For example, say I have seven emails in a stream. Lead A transitions to said stream after it has been running for a month. Would Lead A start receiving emails from the top of the stream (i.e., sequentially from 1-7), or would it start receiving emails from wherever the other leads are at at that point in time (i.e., it would begin on email 3)? If it is the second (they join in the middle of a series of emails), is there a way to make it so they start at the top?

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Devraj_Grewal
Level 10

Re: Where do leads join nurture stream?

Hello Rachel,

When leads join a nurture stream, they will wait until the cadence hits, and then they begin receiving the content listed first (at the top). Even if other leads are further down the stream, all new leads added begin receiving the top content first.

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Devraj_Grewal
Level 10

Re: Where do leads join nurture stream?

Hello Rachel,

When leads join a nurture stream, they will wait until the cadence hits, and then they begin receiving the content listed first (at the top). Even if other leads are further down the stream, all new leads added begin receiving the top content first.

View solution in original post

Rachel_Breden
Level 2

Re: Where do leads join nurture stream?

Awesome. I was hoping it worked that way. Thanks!