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What would prevent SFDC campaigns from showing in Marketo?

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Anonymous
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What would prevent SFDC campaigns from showing in Marketo?

Is there something in the SFDC permissions that would need to allow for all marketing campaigns to show to Marketo? What exactly would be missing in the integration that would allow Marketo created SFDC campaigns show up, but no others?

I have a case open at this time with support, but I was wondering while I'm waiting to hear back from them if anyone else has run into this?

Thank you,

Anita

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Re: What would prevent SFDC campaigns from showing in Marketo?

Is it one or all campaigns that are not showing up?

One campaign might be because it's not 'active'

All campaigns might be because your SFDC user doesn't have the right permissions. Is it a 'Marketing user' ?

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Re: What would prevent SFDC campaigns from showing in Marketo?

Is it one or all campaigns that are not showing up?

One campaign might be because it's not 'active'

All campaigns might be because your SFDC user doesn't have the right permissions. Is it a 'Marketing user' ?

View solution in original post

Re: What would prevent SFDC campaigns from showing in Marketo?

I've experienced this before and most of the time, the sfdc campaign is not marked active.  Exactly as Stijn says above.

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Level 5

Re: What would prevent SFDC campaigns from showing in Marketo?

The same for me - it's almost always because the 'active' box needs ticking.