What is the time interval for when an email in a Smart Campaign is sent?
I have several exisiting Smart Campaigns configured and working properly; emails are sent out when a specific value in the SFDC Contact is met.
I've just mirrored the previous settings for our working Campaigns to a new Campaign, and I'm seeing my test Contact is a member of the campaign. However, it's been over 15 minutes and no email has been sent. Does anyone know the timeframe involved here?
Re: What is the time interval for when an email in a Smart Campaign is sent?
I'd call support and put in a ticket. If your campaign is just flat out not running and their are no "red lined' errors, it's not in the campaign queue, there must be some other error we can't troubleshoot and or they have a system downtime on particular servers you both are affected by.