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What is the cause when request campaign does not come out?

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勝之_新保
Level 2

What is the cause when request campaign does not come out?

I want to fire webhook when a user who be sent a mail open the mail.

I send the mail with Batch Smart Campaign.

I can't fire webhooks directly from batch campaigns.

I try to use the Request Campaign flow step in a batch.

But I don't select the Request Campaign.

What is the cause?

Please let me know because I do not understand so much.

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勝之_新保
Level 2

Re: What is the cause when request campaign does not come out?

It did not enable Campaign.

When enable Campaign, it comes out.

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SanfordWhiteman
Level 10 - Community Moderator

Re: What is the cause when request campaign does not come out?

Can you please put these images in your posts, not on an external server?  No one wants to go to another site to see screenshots. It makes your questions very hard to follow.

The Jive platform supports pasting images directly inline with text, like this one:

Sanford Whiteman

勝之_新保
Level 2

Re: What is the cause when request campaign does not come out?

Sorry, I attached file.

SanfordWhiteman
Level 10 - Community Moderator

Re: What is the cause when request campaign does not come out?

Don't link, don't attach... just paste the image into the editor!

Exactly as I did above, so you can see the image as you read the thread.

勝之_新保
Level 2

Re: What is the cause when request campaign does not come out?

I'll be careful next time!

勝之_新保
Level 2

Re: What is the cause when request campaign does not come out?

It did not enable Campaign.

When enable Campaign, it comes out.