SOLVED

What is the best way to check how many emails a single lead has received over any period of time?

Go to solution
Highlighted
Anonymous
Not applicable

What is the best way to check how many emails a single lead has received over any period of time?

I want to go back and see how many total email messages we've sent to one particular lead. What would be the best way to go about checking this? It doesn't seem to be captured in lead details. I'm only aware of the campaigns they were involved in.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Anonymous
Not applicable

Re: What is the best way to check how many emails a single lead has received over any period of time?

If you're just looking for a one-off, you can go back through the activity history to count the number of "email delivered" annotations

View solution in original post

3 REPLIES 3
Highlighted
Anonymous
Not applicable

Re: What is the best way to check how many emails a single lead has received over any period of time?

If you're just looking for a one-off, you can go back through the activity history to count the number of "email delivered" annotations

View solution in original post

Highlighted

Re: What is the best way to check how many emails a single lead has received over any period of time?

The Activity Log also has a filter option available.  You can filter to only see Email Activities.

Highlighted
Level 7

Re: What is the best way to check how many emails a single lead has received over any period of time?

Try creating an Email Performance report, and specify the lead's email address in the report's smart list tab.