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I have the same question as well. Maneeza Aminy you mentioned in your previous post that "Nothing happens to it in Modeler it sits there and the report will let you know your compliance percentage with your SLA." Does this mean that the leads will just stay in the SLA stage, but the only way to tell which ones are past the defined SLA is in RCE reports? If so, how do you set up a report to show leads that have violated the SLA? Do you recommend moving the leads in violation of the SLA in to a detour stage of some sort like Scott Kendrick suggested?