Website error keeping me from entering a ticket.

Anonymous
Not applicable

Website error keeping me from entering a ticket.

Anyone else getting an error when trying to get to the enter ticket screen.

3 REPLIES 3
John_Clark1
Level 10

Re: Website error keeping me from entering a ticket.

Hi Eric,

Can you provide a screenshot of the error?  If there is a problem I can have our web team take a look.

Also, just to be sure, are you an authorized contact for your company?

John

Kristen_Malkov1
Level 7

Re: Website error keeping me from entering a ticket.

Are you using Chrome? We had an issue with this/jive about a month ago. Try a different browser(?) that worked for us.

Anonymous
Not applicable

Re: Website error keeping me from entering a ticket.

Yes I was using Chrome.  Still using Chrome and it works now.