Website Blogs comments - alert notification

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Anonymous
Not applicable

Website Blogs comments - alert notification

Is it possible to trigger a alert email when someone comments or replies in Blog on website in Marketo?

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Level 10 - Community Moderator

Re: Website Blogs comments - alert notification

There's no single correct answer to this question, because there's no universal standard for blog comments. If you're using a self-hosted comments plug-in in WP, for example, or any other case where comments appear within the main HTML document, then yes: you can trigger off web activities (clicks and page views) or via your back end using one of Marketo's APIs. However, if you're using a comments service like Disqus or LiveFyre, then probably not: these services usually appear in an IFRAME and offer limited real-time server-to-server notifications.