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Re: Wait steps within engagement program casts

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Will_Thomas
Level 3

Wait steps within engagement program casts

We're building an engagement path right now and would like for it to cast out at appropriate times for where in the world leads live.  We already have a field defining this, but I'm curious about how wait steps will work with an engagement program cast.  If I set the engagement program to cast at say Midnight EDT, and then have a flow that looks like this:

Step 1 - If region is APAC, Send email

Step 2 - Wait 4 hours

Step 3 - If region is EMEA, Send email

Step 4 - Wait 4 hours

Step 5 - If region is NA/LATAM, Send email

Will this work as intended?  The other way I could imagine doing this is by having three parallel streams with the same casts in them set to send out four hours apart and have transition rules based on region changing.

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Anonymous
Not applicable

Re: Wait steps within engagement program casts

Either or would work just fine.   I prefer streams. 

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Anonymous
Not applicable

Re: Wait steps within engagement program casts

Either or would work just fine.   I prefer streams. 

Will_Thomas
Level 3

Re: Wait steps within engagement program casts

Just tested out the wait step solution and it appears to work.  Good to know the other would as well.

Anonymous
Not applicable

Re: Wait steps within engagement program casts

Either way will work its just your preference.