SOLVED

Wait Step vs Trigger

Go to solution
Kim_Gandy1
Level 7

Wait Step vs Trigger

As I'm sure many of you have experienced, I'm getting the "spinning wheel of death" more and more these days. After reading similar discussions in the community, I see many experts recommend avoiding wait steps and trigger campaigns to keep your system performing efficiently. However, many of my campaigns require actions take place on specific days (Examples: subscription expires in 24 hours, behavior lead score).

Which is the lesser of two evils, trigger campaigns or batch campaigns with a wait step?

1 ACCEPTED SOLUTION

Accepted Solutions
Grégoire_Miche2
Level 10

Re: Wait Step vs Trigger

Hi Kim,

The best is neither of them

Very often, 1 batch with a wait can be replaced by 2 batches, and this is the preferred way, whenever possible of course.

-Greg

View solution in original post

1 REPLY 1
Grégoire_Miche2
Level 10

Re: Wait Step vs Trigger

Hi Kim,

The best is neither of them

Very often, 1 batch with a wait can be replaced by 2 batches, and this is the preferred way, whenever possible of course.

-Greg