View in Marketo link in SFDC Sandbox goes to Production

Geoff_Krajeski1
Level 10 - Champion Alumni

View in Marketo link in SFDC Sandbox goes to Production

We just refreshed our SFDC Sandbox. 

Now, of course there are considerations you must make when doing this to contact Marketo Support to properly get your sync back up and running.

Also when doing so, I think we "broke" the link on our page views to the link we have to "View in Marketo" for our Leads and Contacts.

Right now the link is "/apex/mkto_si__Marketo_Lead_Detail?objType=Contact", however when someone clicks on the link, it is pointing to our production instance of Marketo and not the Marketo Sandbox.

What does it need to be changed to, or where is the setting that needs to be updated to properly get Sandbox to Sandbox linkage?

Thanks in advance!

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: View in Marketo link in SFDC Sandbox goes to Production

did you try the link when logged into Production or logged into sandbox?

Geoff_Krajeski1
Level 10 - Champion Alumni

Re: View in Marketo link in SFDC Sandbox goes to Production

Most certainly in Sandbox. 

We have clear identifiers in our instances, plus I only use Firefox for Sandbox and Chrome for Production to ensure no confusion

The reason I know it was Sandbox to Production was our Marketo subdomain.  Instead of app-ab02.marketo.com, it was app-abd.marketo.com.