Values not capturing in Report

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Values not capturing in Report

I was running a program of "DEFAULT" Type(Default Program) with many smart campaigns in them running simultaneously on daily basis. Also I scheduled a subscription report for the program. Recently we are facing an issue in which there are some fields that are not capturing values. But when I manually run the campaign once(using the "Run Once"option), then the report has data populated/capturing and then am exporting them.

Is there a reason why the data is not getting captured after the scheduled run but getting captured when I manually run once?

Thanks,

Arvind

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2 REPLIES 2
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Level 10 - Champion Alumni

Re: Values not capturing in Report

Can you show us the screenshots?


What do these campaigns do?

I suspect they are all triggers and not running in the correct order.

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Re: Values not capturing in Report

These campaigns have only Filters and no triggers have been used.

There are 13 smart campaigns in the program and they run one after the other with a time span of 4 mins between them.

The order of execution seems to be perfect