Using emojis in emails (body not subject)

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Level 1

Using emojis in emails (body not subject)

Hey!

Does anyone know if and how it is possible to embed emojis inside email text with Marketo? We see that whenever we try this, the emails send, but the text cuts off where the first emoji should have been.

Thanks!

Ben

16 REPLIES 16
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Level 7 - Champion Alumni

Re: Using emojis in emails (body not subject)

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Level 1

Re: Using emojis in emails (body not subject)

Hey Darrel, thanks for the link. Unfortunately, it discusses adding emoji's to the subject of the email, and we are looking to paste them in the body section.

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Level 10 - Community Moderator

Re: Using emojis in emails (body not subject)

Please provide the actual HTML you are using (the raw source).

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Level 1

Re: Using emojis in emails (body not subject)

The jive interface keeps removing the emojis when I try to paste them here, but I've attached a screenshot of the html below.

Does this help?

Screen Shot 2017-09-12 at 9.38.25.png

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Level 10 - Community Moderator

Re: Using emojis in emails (body not subject)

You should be using Unicode HTML entities. I wouldn't even try to use literal glyphs there -- not every browser can even display them.

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Level 1

Re: Using emojis in emails (body not subject)

When I try to use unidoce, the Marketo email editor cuts them out entirely.

eXBaHDCz92.gif

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Level 10 - Community Moderator

Re: Using emojis in emails (body not subject)

Try storing the entity in a Velocity token.

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Level 1

Re: Using emojis in emails (body not subject)

I'll give it a try, thanks!

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Anonymous
Not applicable

Re: Using emojis in emails (body not subject)

Hi, I'm not so familiar with velocity scripts, any chance you could elaborate on that? I've been trying to wrap my head around velocity tokens today and how I could use them to insert emojis but I can't even get velocity scripts to work.