Using a snippet in the text version of an email with multiple sections

Highlighted
Level 6

Using a snippet in the text version of an email with multiple sections

Probably missing something simple, but I'm trying to use a basic setup with a snippet -- two editable sections in an email template, the top one will be unique/editable by the user, while the bottom one will be a snippet so that it's consistent across every email using the template and only has to be modified once to update all of them. HTML version is easy enough and works great, but the text version doesn't seem to have the same section construct where the top portion can be editable, but the bottom part is the snippet's text version (which I have set).

When I preview and send samples the only part of the text version that displays is the rich text section, not the snippet. Any ideas on how to manage this?

Screen Shot 2017-07-22 at 2.59.34 PM.pngScreen Shot 2017-07-22 at 3.00.24 PM.png

2 REPLIES 2
Highlighted
Anonymous
Not applicable

Re: Using a snippet in the text version of an email with multiple sections

Make sure you copied the HTML Version to the Text Version of the Snippet.

Highlighted

Re: Using a snippet in the text version of an email with multiple sections

I would check the snippet to make sure the text version is copied over.

pastedImage_0.png