Uploading pdf to Design Studio

Anonymous
Not applicable

Uploading pdf to Design Studio

Hi there,

I am having trouble uploading a pdf into a folder in my Design Studio. I have re-named the file and copied it multiple times to try and get the file to appear. The window is indicating that the file was uploaded, however it isn't appearing in the folder?

Please could you give suggestions of what is going wrong?

Thanks,

Caroline

Tags (2)
4 REPLIES 4
Alok_Ramsisaria
Level 10

Re: Uploading pdf to Design Studio

Hi Caroline

It should appear. Did you try Quick Find with the name? Are looking at the same folder you added the file in?

Hope this helps!

Josh_Hill13
Level 10 - Champion Alumni

Re: Uploading pdf to Design Studio

It shouldn't matter here, but i always upload the file in SEO format to avoid unforeseen errors:

file-name-is-good.pdf

Julz_James
Level 10 - Champion

Re: Uploading pdf to Design Studio

I always refresh the page and sometimes log out and back in.

Are you sure the file didn't skip when you uploaded it?  If there is another file with the same name it will skip it rather than upload it.

Thanks

Juli

Jenn_DiMaria2
Level 10 - Champion

Re: Uploading pdf to Design Studio

It's also possible that it default-uploaded into the main "Images and Files" folder, which happens to me sometimes, instead of going into your newly created folder. I'd double-check there, as well.