Unsubscribe Text Gets Cut Off On Samsung Galaxy s6

Highlighted
Anonymous
Not applicable

Unsubscribe Text Gets Cut Off On Samsung Galaxy s6

I recently swtiched from iPhone to the Samsung Galaxy s6. What I noticed immediately is that the unsubscribe text at the bottom of emails on my Galaxy is getting cut off. The text still looks perfectly fine on iPhones and desktops/laptops, but gets chopped mid-sentence on my Galaxy. This is true regardless of what email template I use, so I don't believe it's an issue with my templates.

Please see the screen shot below. Any suggestions as to how I can fix this?

Thanks in advance for your suggestions!

Steve

2 REPLIES 2
Highlighted
Level 10 - Champion Alumni

Re: Unsubscribe Text Gets Cut Off On Samsung Galaxy s6

Are you using Litmus to test these templates ahead of time?

Unless you figure out the rendering issue for that phone, there's not much to do. Is this in gmail or a native app specifically for samsung? The challenge is that a change for 1 phone could break other, more common email viewers.

Highlighted
Anonymous
Not applicable

Re: Unsubscribe Text Gets Cut Off On Samsung Galaxy s6

Thanks Josh,


I don't currenty have access to the paid Litmus program (which is necessary to activate the Droid rendering), so unfortunately I haven't been able to check that way. This is in the gmail app.

Thanks for the insights.


Steve