Anyone else having issues accessing existing cases - or even submitting new cases/tickets. Been down for us all day. Can't get through on the phone either.
We had a similar issue (not as bad) a couple of months ago, our CSM was able to create cases on our behalf.
Thanks for checking and sharing what you're experiencing. This is all we see:
I was able to finally get in touch with Support, but still can't apply new detail to a ticket that we had to have re-open (leads not syncing to CRM).
yep - Mac, Windows, FF, Chrome, IE (across three computers all connected directly to my ISP). Everything else works fine. Just started to occur this morning.