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Unable to Find campaign members while running trigger campaign!

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Anonymous
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Unable to Find campaign members while running trigger campaign!

Hi Guys

I've created a Trigger campaign with a date token and have also linked the list which needs to be updated.But when im trying to view the campaign members- No values are being shown in it.

Anyone please do help on this! Please help on knowing the steps as well as , how to use date token in trigger campaign?

Thanks

J.Prithvi

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Anonymous
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Re: Unable to Find campaign members while running trigger campaign!

This looks about right. Was this campaign created and activated after the email was actually sent to the leads? This campaign will work only if it was created before sending the email out.

You can also create another smart campaign to see if any leads qualify to enter this campaign in following way:

screenshot-app-sj07.marketo.com-2017-07-21-10-40-04.png

The date of activity could be the time since the trigger campaign was created and then go to View Campaign Members > Qualified Leads

screenshot-app-sj07.marketo.com-2017-07-21-10-44-09.png

Let me know what you find.

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Anonymous
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Re: Unable to Find campaign members while running trigger campaign!

Prithvi, do you see any leads in the "Results" tab? It will be helpful if you can share a screenshot of your Smartlist if possible.

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Anonymous
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Re: Unable to Find campaign members while running trigger campaign!

Capture.PNG

This is the view of the results tab

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Anonymous
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Re: Unable to Find campaign members while running trigger campaign!

Thanks. I'd like to see the Smart List as well. Also, is the trigger Activated on "Schedule" tab?

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Anonymous
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Re: Unable to Find campaign members while running trigger campaign!

Ya sure .Yes the trigger is activated.

smart list.PNG

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Anonymous
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Re: Unable to Find campaign members while running trigger campaign!

This looks about right. Was this campaign created and activated after the email was actually sent to the leads? This campaign will work only if it was created before sending the email out.

You can also create another smart campaign to see if any leads qualify to enter this campaign in following way:

screenshot-app-sj07.marketo.com-2017-07-21-10-40-04.png

The date of activity could be the time since the trigger campaign was created and then go to View Campaign Members > Qualified Leads

screenshot-app-sj07.marketo.com-2017-07-21-10-44-09.png

Let me know what you find.

View solution in original post

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Anonymous
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Re: Unable to Find campaign members while running trigger campaign!

I have activated and then ran the campaign.

Will do try the way suggested.

Thanks Chirag Agarwal for taking your taking time and responding my query.

J.Prithvi