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Unable to Edit and Delete Shared Segmentations

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Anonymous
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Unable to Edit and Delete Shared Segmentations

Hello,

I and two of my colleagues have the same permissions in Marketo, which are Admin, Power User (All Workspaces); however, none of us are able to edit the Shared Segmentations that our former Marketo Admin (who built our Marketo workspaces/partitions, etc.) created. Do you know why this could be? Can anyone provide feedback as to what we can do to enable this access to edit the Shared Segmentations?

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Thank you,

Laura Kimball

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Re: Unable to Edit and Delete Shared Segmentations

That means that you're trying to edit a shared version of an asset. Instead, you need to edit the segmentation in the workspace where the segmentation lives, not in one of the workspaces it is shared with.

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Re: Unable to Edit and Delete Shared Segmentations

That means that you're trying to edit a shared version of an asset. Instead, you need to edit the segmentation in the workspace where the segmentation lives, not in one of the workspaces it is shared with.

View solution in original post

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Anonymous
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Re: Unable to Edit and Delete Shared Segmentations

Awesome! We've been trying to figure this out for a few weeks (not kidding). I should have posted in the community as soon as the problem was discovered.

Thank you Tim!

Laura