Trying to run an update status flow, but schedule says affects 0 people

Highlighted
Level 1

Trying to run an update status flow, but schedule says affects 0 people

Hi- I'm trying to update the campaign status in SFDC. I'm using the Update SFDC Status flow. But when I look at Schedule, it says it will affect 0 people. I have the same lists in the smart list that we used to send the original campaign. Help please.

3 REPLIES 3
Highlighted
Level 10 - Community Moderator

Re: Trying to run an update status flow, but schedule says affects 0 people

Please move the thread to Products. This isn't a support space. Move link at the right.

Highlighted
Level 10 - Community Moderator

Re: Trying to run an update status flow, but schedule says affects 0 people

You need to provide much more information. "The same lists" isn't useful: show us the qualification rules for each and prove there are leads who will qualify.

Highlighted
Level 5

Re: Trying to run an update status flow, but schedule says affects 0 people

There's something that is wrong in the smart list logic that you may be using. If you are using a filter that says not a member of your SFDC campaign, but you want to change their status, it may be causing this. Share a snapshot of your smart list and details of records who would match your criteria.