SOLVED

Trying to create API Only role and user

Go to solution
Highlighted
Level 2

Trying to create API Only role and user

I have created an API Only role as per documentation. Now trying to create an API Only user. have assigned to API Only role but unable to check the 'API Only' checkbox. It is simply uncheckable. Am I missing something?

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Champion Moderator

Re: Trying to create API Only role and user

Andy Bailey​ - Looks like you're trying to edit an existing user instead of creating a new one (your screenshots show "edit role" and "edit user"). As far as I know you need to select "API only" from point of user creation. Otherwise, you can't edit an existing user to become API only.

Hope this helps.

View solution in original post

4 REPLIES 4
Highlighted

Re: Trying to create API Only role and user

Please show screenshots of your Role and User setup.

Highlighted
Level 2

Re: Trying to create API Only role and user

screenshots below:

Screen Shot 2019-03-15 at 16.10.29.png

Screen Shot 2019-03-15 at 16.11.50.png

Highlighted
Champion Moderator

Re: Trying to create API Only role and user

Andy Bailey​ - Looks like you're trying to edit an existing user instead of creating a new one (your screenshots show "edit role" and "edit user"). As far as I know you need to select "API only" from point of user creation. Otherwise, you can't edit an existing user to become API only.

Hope this helps.

View solution in original post

Highlighted
Level 2

Re: Trying to create API Only role and user

Thanks. Yes it did. Assumed you could change retrospectively, but as you say, you cannot. thanks for quick reply