Trouble with Reporting, Email Opens by Device Type

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Level 1

Trouble with Reporting, Email Opens by Device Type

I have been requested to create a report for all of our last year Emails with open rates by device type.  I can pull this information for the full year in Email Insights but it either combines everything into one report or I'd have to pull each individual email... What I really need is a comprehensive report that shows last year's email open rate by each individual email or campaign program and by device type.  Is this possible?

3 REPLIES 3
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Level 7 - Champion Alumni

Re: Trouble with Reporting, Email Opens by Device Type

Kelly,

Yes seems frustrating, it doesn't look like you can pull that type of report.

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Re: Trouble with Reporting, Email Opens by Device Type

Hi Kelly,

No this is not possible, even with the advanced reporting (RCE).

-Greg

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Level 10 - Champion Alumni

Re: Trouble with Reporting, Email Opens by Device Type

This was asked and answered in other threads.

You can find out this data with some smart lists.

Device and Client Counting Methods in Marketo - Marketing Rockstar Guides

this will not be the easy or fancy chart that other ESPs provide.