Trigger Visits Web Page being ignored

Highlighted

Trigger Visits Web Page being ignored

All of our webinar programs have a campaign to change program status to Attended On-Demand, when the lead visits the webpage with that replay.  The smart list has the following (using All Filters)

- trigger - Form Is Filled (this is a common lightbox form used on all webinars)

- trigger - Visits Web Page, where Web Page Is - contains the URL for the web page where the video replay lives

- filter - Is Anonymous = false

But all of these campaigns are firing even when the lead never visits the web page in the URL.  It's like it's ignoring that filter, then changing all the program statuses for these programs when it shouldn't be.

Anyone know why this might be happening?

I've logged a ticket but hoping for community support.

3 REPLIES 3
Highlighted
Level 10 - Community Moderator

Re: Trigger Visits Web Page being ignored

Triggers are ANY. So.

Highlighted

Re: Trigger Visits Web Page being ignored

hmm... so they ignore the ALL or ANY selection.  That would definitely explain it. Trying to figure out how to solve my need then... possibly add filter "visited page" with timeframe today.  Trying to think if that would generate any incorrect data.

Highlighted
Level 10 - Community Moderator

Re: Trigger Visits Web Page being ignored

Add a constraint to the trigger to narrow by web page.