Tracking members for un-gated content

Meghan_Furtado
Level 1

Tracking members for un-gated content

We have a content piece on our website that does not sit behind a form but we would like to get an idea how many people are clicking to view the PDF that sits on that page. I have tried smart lists and the Web Report. The smart list contains "clicks link on webpage" but returns 0 results. The web report only works if we select to include anonymous, and not all fields show up. We can only see that they are anonymous, page views and where they entered the site. Is there a way to track users that click a link on a webpage when said content is not gated?

3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Tracking members for un-gated content

Is there a way to track users that click a link on a webpage when said content is not gated?

Of course. It'll show as a Clicked Link on Webpage for leads in your database if they have an associated Munchkin session. Unless there's something in your page structure (JS-based navigation for example) that stops the click from being logged.

Matilda_Miglio
Level 2

Re: Tracking members for un-gated content

We had a similar problem in regards to PDFs hosted in Marketo since those weren't captured by our Munchkin Code but we followed your resources here and it's been working since: https://blog.teknkl.com/auto-submit-form-known-visitor/

SanfordWhiteman
Level 10 - Community Moderator

Re: Tracking members for un-gated content

Yep, that's another way to do it. Probably would've been possible to capture those clicks, though (you need a little more JS to tell JS-powered clicks to be logged).