What if a lead comes to the website, clicks the banner link that brings them to a marketo doc, but this lead is an anonymous lead to our system (isn't in our marketo lead database or SFDC database). Will we be able to konw who that is? Or can we only track those leads that are known to our system?
I have munchkin on the page that the banner is on, but I'm worried that I am still not able to track who clicks that link. I tried testing it and had a colleague click the link on his laptop (he is a known lead in the Marketo system), but when I checked his actiivity log in Marketo to see if it tracked his click, it doesn't show that he performed that action. Am I missing something?? Any idea what I could be doing wrong? Any help would be greatly appreciated!!