Re: Tracking an Embedded Survey Monkey Survey

Anonymous
Not applicable

Tracking an Embedded Survey Monkey Survey

I'm trying to develop a drip smart campaign to direct customers to fill out a survey.

So far I have embedded a survey from Survey Monkey in a Marketo landing page. Also I have set up a nurture campaign to send out a series of 3 emails (about a week apart) linking to the landing page.

I want to be able to remove any customer that  fill out the survey from the nurture campaign in order to prevent them from getting the rest of the emails. I think I have to create a 2nd smart Campaign for the people who have filled out the survey. This smart campaign will remove the people who have submitted the survey from the original campaign.

How would I define the smart list for the 2nd campaign to only add people who have completed the survey? Is there a way to track who submits a Survey Monkey survey?

Thanks a lot!
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Tracking an Embedded Survey Monkey Survey

Yes, you have the right idea:

Set the Remove Campaign to do this:
 

Smart List: Trigger: Fills Out Form is X on Page Y 
Flow: Remove from Campaign A (consider doing Add to List "Completed Survey" if you want)

I'm not quite sure about knowing when the person complete the whole survey. Check if there's a webhook or SOAP API that will work.

Anonymous
Not applicable

Re: Tracking an Embedded Survey Monkey Survey

But the form is embedded. How can you track activity for an embedded survey?
Anonymous
Not applicable

Re: Tracking an Embedded Survey Monkey Survey

Having the same problem...seems like the best workaround would be putting a field-less form at the end of the survey (just a "Done!" or "Submit!" button), but I'm guessing the embedded survey already has one of those...